Support Services

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Customer Service Sets us Apart

We are absolutely committed to superior customer service.

Individual billing specialists offer a single resource for all reimbursement related needs. Keene Medical Products is a full service provider for Medicare, Medicaid and most regional and national insurance carriers. We’ll do all the paperwork to make life easier for our clients and maximize reimbursement.

Our Service Department offers complete maintenance programs for equipment we rent and sell. As an accredited home medical equipment provider we follow stringent quality assurance standards and maintain an extensive computerized parts inventory.

Equipment delivery, set-up and patient education is free and we provide the security of 24-hour on-call service for peace of mind.

We are proud to offer you:
- Medicare / Medicaid reimbursement
- Provider for most private insurances
- Free Delivery, Setup, and Patient Education
- 24-Hour On-Call service
- Local Billing Specialists
- CHAP Accreditation
- Access to Certified, Trained Service Technicians
- Extensive Parts Inventory
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